A complete outsourced process

The Background

A multi-national manufacturing organisation approached us, seeking advice on making objective one particular thread of its recruitment activity. The recruitment managers recognised that the assessment of candidates could be made more objective. While the successful candidates were perceived to be "acceptable" to the organisation, there was room for the recruitment bar to be raised.

"Advice" became a redesign of the assessment centre, and then our methods and ethos were incorporated in more and more aspects of the process.

Solutions

Activities that we now undertake for the organisation include:
  • internal marketing of the roles
  • programme management
  • on-line application form design and implimentation
  • competency design
  • advertising design and placement
  • vacancy marketing
  • assessor training
  • interview design
  • candidate communction (through the applicant management platform)
  • telephone inteviewing
  • assessment centre design and management
  • induction design and management

The Outcome?

For the customer organisation: a dedicated, reliable and committed resource; continuous improvement of the process; reduction in cost, constant improvement of the quality and performance of the new employees.